Your work asks a lot of you. Counselling can be a private place where you are not the one holding everything together.
Our registered social workers have worked in hospitals, corrections and community mental health, and we offer evening appointments around your shifts.
Book a free consultationSee rates and insurance
Built around shift work
Monday to Friday
5:00 PM to 10:00 PM
Saturday and Sunday
8:00 AM to 5:00 PM
By request only
Secure video sessions from home, or in person for some clients. Therapy without taking time off work.
Who we work with
We support people in demanding roles in healthcare and emergency services, including:
Nurses and nurse practitioners
Hospital, long-term care and community settings
Paramedics and EMS workers
Including dispatchers and other emergency staff
Firefighters
Career and volunteer
Police officers
Frontline and support roles
Correctional and probation staff
Our team has worked in corrections
Other healthcare workers
Personal support workers, social workers, physicians and more
Private, and separate from your workplace
Many people in these jobs worry about who will find out. Your sessions are confidential and are not shared with your employer without your consent, except where the law requires it. We explain those legal limits at your first session, so there are no surprises.
You can use your own benefits to pay for sessions, and we direct bill many insurers. Check whether your workplace benefits or employee assistance program covers counselling. See our rates and benefits for the full list of insurers.
What we help with
Trauma and PTSD
Trauma-focused support, including EMDR (eye movement desensitization and reprocessing), where you stay in control of what you share. Learn more
Anxiety and stress
Practical tools for worry, tension and being constantly on. Learn more
Low mood and depression
A steady place to talk, build routines and reconnect with what matters. Learn more
Grief and loss
Support after the loss of a patient, a colleague, a loved one or a career. Learn more
Sleep and stress
Help with insomnia, shift-related fatigue and winding down.
Relationships and life changes
Separation, family strain, transitions and the toll work takes at home.
Experience in the systems you work in
Our social workers have over fifteen years of combined experience across community mental health, addiction treatment, homelessness prevention, corrections and healthcare. That includes work in a community hospital and in the provincial correctional system, so we understand how these workplaces run and what it is like to be part of them.
That background shapes our trauma work. Megan offers EMDR (eye movement desensitization and reprocessing) alongside other trauma-focused approaches, for people carrying the weight of difficult calls, shifts and events.
Booking around shifts
- Weeknight appointments from 5:00 PM to 10:00 PM
- Weekend times by request
- Secure video from home, so no travel after a long shift
- In-person sessions for some clients
How to get started
Book a free consultation
A free 15-minute phone or virtual conversation, to see whether we are a good fit.
Meet your counsellor
Your first session is a get-to-know-you meeting where you talk through what you are looking for.
Build your plan
Together you set goals and work on practical tools, at a pace that suits you.
Book a free consultationWhat to expect at your first appointment
Frequently asked questions
Will my employer find out I am in counselling?
Your sessions are confidential. We do not share information with your employer without your consent, except where the law requires it. We explain the legal limits at your first session.
Can I book around my shifts?
Yes. We offer appointments Monday to Friday from 5:00 PM to 10:00 PM, and weekend times by request. Sessions are by secure video, so you can meet from home.
I am the one who usually helps other people. Is it okay to need support?
Yes. Many people in caring and emergency roles find it hard to be on the other side of the conversation. You do not need to be in crisis to start. A free consultation is a low-pressure way to see whether it feels right.
Do you offer EMDR?
Yes. Megan offers EMDR (eye movement desensitization and reprocessing), a structured therapy that helps the brain process distressing memories so they feel less overwhelming. It is not the right fit for everyone, so your counsellor will talk through whether it suits you before you start.
Will my benefits cover it?
Many private plans cover counselling with a registered social worker, and we direct bill many insurers. Check your plan or employee assistance program for your coverage. See our rates and benefits page for details.
Ready to get started?
Book a free consultation, or send a message and we will get back to you.
Connections Therapy is not a crisis service. If you are in immediate danger, call 911. For 24/7 support in Canada, call or text 988, the Suicide Crisis Helpline.